Trade and Quality Infrastructure Division Empowers Montserrat Businesses with Quality Management Systems Training

The Trade and Quality Infrastructure Division, under the Office of the Premier, successfully concluded a comprehensive Quality Management Systems (QMS) Training from June 12th to June 16th.
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Government Information Unit

Release Date

Tuesday, June 20, 2023

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The Trade and Quality Infrastructure Division, under the Office of the Premier, successfully concluded a comprehensive Quality Management Systems (QMS) Training from June 12th to June 16th. The five-day training, held at the Conference Room of the Montserrat Cultural Centre, aimed to enhance the understanding and implementation of internationally recognized certification standards among Montserrat's private sector companies.

The training, funded through the CARICOM Organisation for Standards and Quality (CROSQ) with financial support from the Technical Barriers to Trade (TBT) Component of the EDF 11 Fund, attracted over 20 enthusiastic participants. Attendees comprised a diverse group, including light manufacturers of food and non-food products, as well as agricultural producers in crop production.

At the Opening Ceremony, Dr. the Hon Samuel Joseph, Acting Premier emphasized the importance of quality development in his remarks and the impact of good quality management systems required to enter the export market.  Meanwhile, Mr. Terry Hutchinson, Project Officer attached to this project, delivered a compelling presentation at the Opening Ceremony, highlighting the benefits, impacts and various features of this project.

The objective of this training was to equip private sector companies with a solid understanding of internationally recognized standards and certification processes. By encouraging conformity to appropriate standards, the aim is to improve the quality and competitiveness of Montserrat's products and services, while boosting consumer confidence. The training emphasized quality control, quality assurance, and best practice for packaging and labelling.

The visiting contingent included Stephen Farquharson, the Technical Officer responsible for Accreditation and Conformity Assessment and Patrine Hinds, Project Assistant from CROSQ, along with Gem Reynolds-Hutchinson, Standards Development Manager from the Antigua and Barbuda Bureau of Standards. Sheryl Anderson, an experienced consultant from Quality Systems Solution & Initiatives (QSSI) Global, based in Jamaica, skillfully conducted the Foundational Training in Quality Management Systems. QSSI Global is an ISO 9001:2015 certified organization, specializing in various courses related to quality control, root cause analysis, and food safety. Their expertise and insights contributed significantly to the training sessions.

In addition to classroom sessions, the training involved site visits to local businesses, offering customized support and guidance on manufacturing processes, labelling, and packaging. Notably, the team visited the Ministry of Agriculture, where Hon Crenston Buffonge, the Minister of Agriculture Lands, Housing and the Environment, and his technical team, led by Dr. Selvyn Maloney, outlined plans for an Agro-processing Facility. Valuable guidance and advice were provided, including layout considerations and the implementation of good food safety standards.

This timely QMS Training is expected to have a far-reaching impact on the quality of goods and services produced in Montserrat. It also serves as additional support to the participants of the Produced in Montserrat Expo-PRIME.

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